Privacy Policy

This policy explains what information Brook Tree Service LLC ("Brook Tree Service," "we," "us") collects when you visit this website or contact us, and what we do with it. We keep it short on purpose.

What we collect

• What you send us. When you fill out our contact form, call, text, or email, we receive whatever you provide — typically your name, phone, email, address, and a description of the job.
• Basic visit data. Our website uses privacy-friendly analytics (Plausible) which counts page views without cookies and without tracking individuals across sites.
• Optional chat. If you use the in-page chat widget (Crisp), Crisp processes that conversation. See Crisp's privacy policy.

How we use it

• To respond to estimate requests and schedule work.
• To send follow-ups about your job, scheduling, and invoicing.
• To understand which pages of our site are useful so we can improve them.

What we don't do

• We don't sell or rent your information.
• We don't share it with marketers.
• We don't use it to advertise to you elsewhere.

Service providers

We use a small number of trusted services to operate the site:

• Formspree — receives contact-form submissions and forwards them to our email.
• Plausible Analytics — cookieless page-view analytics.
• Crisp — optional in-page chat.
• Hostinger — web hosting.
• Cloudflare — DNS and traffic routing.

Your choices

You can ask us at any time to delete the information we have about your inquiry. Email [email protected] and we'll handle it.

Contact

Questions about this policy? Reach out:

• Email: [email protected]
• Phone: (256) 735-9723
• Cullman, Alabama